Refund Policy

Effective Date: March 16, 2025

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At South Haven Theatre Series, we understand that life happens, and plans may change. While all ticket sales are final, we are committed to working with our patrons whenever possible. Please review our refund policy below:

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1. General Refund Policy

1.1. No Refunds on Ticket Purchases: All ticket sales are final and non-refundable, except as required by applicable law.
1.2. Donated Ticket Sales: If you are unable to attend a performance, we encourage you to consider your ticket purchase as a donation to support the arts in our community.
1.3. Case-by-Case Consideration: While refunds are not guaranteed, we welcome inquiries from patrons facing extenuating circumstances. Please email us at [Insert Email] to discuss your situation before the scheduled performance. Requests made after the performance date cannot be accommodated.

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2. Event Cancellations or Rescheduling

2.1. Cancellation by South Haven Theatre Series: If a performance is canceled by South Haven Theatre Series, ticket holders will be offered the option of a refund or ticket exchange for a future performance.
2.2. Rescheduled Events: If a performance is rescheduled, your ticket will be valid for the new date. If you cannot attend the rescheduled performance, you may request a refund or donate your ticket.

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3. Ticket Transfers

3.1. Transferring Tickets: If you are unable to attend a performance, you may transfer your ticket to someone else. Please contact us at [Insert Email] for assistance before the scheduled performance. Unfortunately, we cannot apply missed tickets to future shows if no prior notice is given.

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4. Contact Information

For refund inquiries, ticket exchanges, or assistance, please contact us at:

South Haven Theatre Series
PO Box 61, South Haven, MI 49090

southhaventheatreseries@gmail.com

(269) 350-4833

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By purchasing a ticket to a South Haven Theatre Series performance, you acknowledge that you have read, understood, and agreed to this refund policy